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TERMS &
CONDITIONS

Welcome to FITGym. These Terms & Conditions (“Terms”) govern your use of our facilities, services, and website. By joining our gym and/or using our services, you agree to these Terms.

1. Membership

1.1 Membership Types

FITGym offers the following membership options:

Recurring Memberships (Fortnightly Billing):

  • Gym Only: $29.95 per week (billed fortnightly)

  • All Access: $39.95 per week (billed fortnightly)

  • Senior Membership: $17.95 per week (billed fortnightly)

All recurring memberships are billed fortnightly via Visa or Mastercard stored on file.

Prepaid Memberships:

  • Gym Only Day Pass: $30

  • All Access Day Pass: $45

  • Gym Only Week Pass: $75

  • All Access Week Pass: $95

Prepaid memberships must be paid in full prior to use and are non-refundable.

 

1.2 Joining Fee

A one-time sign-up fee of $59 applies to all new memberships.

  • $10 of this fee is donated to a charity of your choice

  • Charity selection is offered via a redirect and confirmation email after sign-up to this page - www.fitgymwanaka.co.nz/welcome

  • If no charity is selected, the $10 will not be donated.

  • FITGym reserves the right to change available charities at any time.

  • Donations are processed by FITGym at the end of each month.

 

1.3 Membership Agreement

By signing up, you enter into a binding agreement with FITGym and agree to pay all applicable fees as outlined in your selected membership.

 

1.4 Cancellation & Termination

  • Member Cancellation: A minimum of 4 weeks’ written notice is required to cancel any recurring membership.

  • Membership fees will continue to be charged during the notice period.

  • FITGym Termination Rights: FITGym reserves the right to suspend or terminate memberships for:

    • Non-payment

    • Breach of these Terms

    • Breach of waiver terms

    • Inappropriate or unsafe behaviour

 

1.5 Membership Pauses

  • Memberships may be paused for a minimum of 2 weeks and a maximum of 3 months.

  • A day’s notice is required to request a pause.

  • Pauses cannot be backdated under any circumstances.

  • An account must be active for at least 2 payments before a pause can be put in place.

 

2. Gym Use

2.1 Access

  • Access is available to active members and valid pass holders 24/7.

  • Entry requires a valid membership.

  • The minimum age for membership and access is 18 years.

  • Members must not allow or bring non-members into the facility without prior approval from FITGym.

 

2.2 Conduct

All members must:

  • Follow staff instructions and gym rules

  • Use equipment safely and return it after use

  • Respect other members and maintain a positive environment

FITGym maintains a zero-tolerance policy for harassment, abuse, or unsafe behaviour.

 

2.3 Health & Safety

  • Members are responsible for ensuring they are medically fit to exercise.

  • Participation is at your own risk.

  • FITGym is not liable for injuries sustained while using the facilities, except where required by law.

 

2.4 Dress Code

Appropriate workout clothing and footwear must be worn at all times.

The following are not permitted:

  • Jandals / flip flops / sandals

  • Bare feet

  • Shirtless training

  • Clothing with rude or offensive language

 

3. Facilities & Services

3.1 Personal Training

Personal training sessions must be booked in advance. Cancellation policies may apply and will be communicated at the time of booking.

 

3.2 Maintenance

FITGym may temporarily close areas for maintenance, cleaning, or upgrades. We will aim to minimise disruption where possible.

 

4. Payments

4.1 Billing

Recurring memberships are billed fortnightly in advance using the payment method on file.

 

4.2 Failed Payments

If a payment fails:

  • You may be contacted to update your details

  • Access will be suspended until payment is resolved

  • Continued non-payment may result in termination

 

5. Privacy

FITGym collects and stores personal information for membership management and service delivery.

We take reasonable steps to protect your data in accordance with New Zealand privacy laws. For more details, refer to our Privacy Policy.

 

6. Liability

6.1 General

To the extent permitted by law, FITGym is not responsible for:

  • Loss or theft of personal belongings

  • Injuries or damages arising from use of the facility

 

6.2 Indemnity

Members agree to indemnify FITGym and its staff against any claims arising from misuse of facilities or breach of these Terms.

 

7. Changes to Terms

FITGym reserves the right to update these Terms at any time. Updated Terms will be communicated via email or our website. Continued use of our services indicates acceptance of the updated Terms.

 

8. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the jurisdiction of the courts of New Zealand.

 

9. Contact

FITGym
Phone: 021-147-2355
Email: info@fitgymwanaka.co.nz
Address: 89 Sir Tim Wallis Drive, Wanaka 9305

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